Frequently Asked Questions

Everything you need to know about your APTHCRY experience.

How long does shipping take?

Orders are typically processed within 1-2 business days. Standard domestic shipping takes 3-5 business days, while international shipping can take 7-14 business days depending on your location.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a domestic return or exchange.

How do I care for my APTHCRY garments?

To preserve the quality of our fabrics, we recommend machine washing cold with like colors and hanging to dry. Avoid bleach and high-heat tumble drying to prevent shrinkage.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installments through Klarna and Afterpay.

Do you ship internationally?

Yes, we ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific destination.

How can I track my order?

Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.