Returns & Exchanges

At APTHCRY, we want you to be fully satisfied with your purchase. If you are not completely happy with your order, we offer a 30-day window for returns and exchanges on all unworn and unwashed items.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Print Your Label

Once your request is approved, download and print the prepaid shipping label provided via email.

3

Package Your Items

Place the items in their original packaging, ensuring all tags are attached, and securely seal the box with the new shipping label attached.

4

Drop Off and Track

Drop your package at any authorized carrier location and keep your tracking number handy until your refund or exchange is processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing